Privacy Policy

Who we are

Our website address is: https://lightbulbteams.com.

This is the website for Lightbulb Teams Limited who create programmes that educate, engage, and inspire.

 

We are committed to protecting the privacy of all personal information obtained from you during any visits to the lightbulbteams.com website.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the lightbulbteams.com website (this “Website”) will be processed.

What information do we collect
This website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you.

 

·       Contact us form page and form
We collect the questions, queries or feedback you leave, including your name, email address, company name and telephone, via our online form. We use these details to respond to the feedback/query you send us. In some instances, this information is passed to the authorised person within the company that we believe can best respond or assist you.

 

·       Sign-up to receive our newsletter
We collect your email address when you sign up for our newsletter. If you’ve signed up for email alerts, you can unsubscribe at any time by selecting the ‘unsubscribe’ link that appears in every email we send. We will never share your information other than for the purpose for which it was provided to us.

 

·       Calling our telephone number
When you call the office directly on +44 (0)28 9072 6042, you will speak to a member of the team.  You may be asked to provide your name and contact details, so that they can assist with your query. Your query and details will be added to our customer relationship management (CRM) system.

Linking to other websites
This website does not endorse or favour any specific commercial product or business.

A link to a third-party website does not imply endorsement – you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ apply to other websites.

Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.

We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

Information we collect from you

We collect information on how you use the site, through cookies. Our Cookie Policy is a separate document and can be found on the lightbulbteams.com website.

 

What we do with the information we collect
We use the information that we collect to understand your needs and provide you with a better service, including the following:

·       respond to any request/feedback you send us, if you’ve asked us to

·       send email alerts to you, if you request them

·       provide you with information, if you want it

·       analyse, evaluate and improve this website via data amalgamated from multiple visitors, which does not identify you personally

 

Our lawful basis for collecting your information
Where we are relying on your consent to process your personal data we will make this clear at the point of collection.

Where your data is stored?
We store your data on secure servers.

How long do we keep your information?
We will not retain data longer than is necessary to fulfil the purposes for which it was collected.

The only exceptions to the periods mentioned above are where:

·       the law requires us to hold your personal information for a longer period, or delete it sooner

·       you have unsubscribed from a service (eg email newsletter)

·       you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law

 

Who do we share your information with?
We may share your data with professional advisers, consultants and contracted suppliers working on our behalf who are subject to obligations of confidence.

We will never share information other than for the purpose for which it was provided to us (development related activities).  Lightbulb Teams Limited will not sell your personal information.

Contacting us
If you have any specific data protection queries or concerns, you can address it in writing to Lightbulb Teams Limited, Data Protection Query, 55-59 Adelaide Street, Belfast, BT2 8FE.

 

Changes to this privacy policy
Future changes to this Website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.

Cookie Policy

What are cookies?
“Cookies” are small text files that are stored on your computer or mobile device when you visit a website.

They allow the website to recognise your device and remember if you have been to the website before. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites on site usage and performance.

There are different types of cookies. Necessary cookies enable a site’s core functionality – a website cannot function properly without these cookies. You can disable necessary cookies by changing your browser preferences. Analytical cookies measure the pages a customer visits on a website – website owners collect this information to make site improvements and report on site usage. Third party cookies can be used for advertising purposes.

How we use cookies?
Some of the cookies we use are essential for site functionality.

Other cookies help us to improve your website experience, including the content and technical performance, by providing insights into how the site is used.

Some cookies help us to match with your interests – this may appear in the form of advertisements via websites you visit.

The information we collect does not enable us to identify any website visitor personally. No individual data or personal information is stored in our cookies.

Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

·       the pages you visit on nibusinessinfo.co.uk

·       how long you spend on nibusinessinfo.co.uk

·       how you got to the site

·       what you click on while you’re visiting the site

 

We do not collect or store your personal information (eg your name or address). We do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Universal analytics

Cookie name
Purpose of the cookie
_ga
This helps us count how many people visit by tracking if you’ve visited before
_gid
This helps us count how many people visit by tracking if you’ve visited before
_gat
Used to manage the rate at which page view requests are made

Cookie notification
You may see a pop-up message when you first visit the website. We will store a cookie so that your computer knows you’ve seen it.

Cookie name
Purpose of the cookie
cookie-agreed
Saves a message to let us know that you’ve seen our cookie message

Advertising
We occasionally advertise through third party sites (eg Facebook, Twitter and LinkedIn). These sites use cookies to identify and display content based on your interests. The cookies also enable us to evaluate the success of any advertisements.

Third party sites set the following cookies:

Cookie name
Cookie
fr
Facebook
BizoID
LinkedIn
UserMatchHistory
lang
bcookie
lidc
guest_id
Twitter
personalization_id
test_cookie

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Lightbulb Teams Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Lightbulb Teams Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lightbulb Teams Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.